Takes too long to get photos--I had to follow-up when after a month, then I paid to have them shipped to me, and it took another month--and I had to followup again. The photographer might be great but the service is not. And no reason given--laxidaisical. There is also an upsell-this is how they bring in business. Which is the point of these deals. No tlouching up of photos, no filtered shots. It's all good if you are young and good looking but for professional shots of other people, not. I would not do it again--I've had many positive experiences and my photos were not usable for a headshot--the only reasons I went, and the after-service was very undesirable.