Panera's generally very good, but this location is... well, not. Today, I ordered a sandwich to go (the Asiago Steak, which is normally good) but asked for no horseradish or tomato. Lo and behold, when I get home... there's horseradish and tomato. This is after they gave me chips instead of the baguette I wanted, which I managed to catch.
When you're paying $10 for a sandwich and a side, especially one made right there, I don't think that it's an unreasonable request to take off the condiments. If Subway will do it... Anyway, I've learned my lesson.