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  • To be completely fair, this is my 3rd visit to this spot since it opened. The first 2 times were higher than the 2-star marks for sure. The food quality and service was great and the restaurant is very clean and inviting. Today, the latter 2 were both true. Nice cashier and still a clean and friendly place to visit. The unfortunate part came with the meal. Me and my lunchmate ordered 2 wraps. Both came out looking very nicely presented. When we took the paper off, the wraps both completely fell apart with ingredients and sauce all over the outside and falling out of the back. It was actually embarrassing trying to eat them. We ended up dissecting them on the plate and knife & forked them most of the remainder of the meal. That's an issue that can be overlooked...maybe only a start loss for expectations being missed. What killed the other stars for me was about 3/4 way through my 'open faced' chicken wrap, I got a mouthful of lovely crunchy chicken bones. To add to my embarrassment of the sloppy mess I tried to manhandle, I got to spit an entire mouthful of chewed food into my napkin like a 4 year old. At that point, both of our appetites were completely destroyed. It only takes one bad experience to ruin a restaurant for me. Especially when the establishment sharing a common wall with this one delivers quality and service that's expected every single time. And they apparently have a much better manual entitled, "How To Effectively Wrap Food in Tortillas". Sorry to rain on the parade...I had high hopes, but they've been thwarted. :(
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