Not your typical "spa" where you go to a locker/change room and get in a robe and wait with a glass of wine for your masseuse. Here, the waiting area is out front (quite comfortable) with the tea bar calling your name. The masseuse calls you and from there you go into the massage room to discuss your problem areas. She then leaves and then you undress to what you feel comfortable in and wait under the covers for the masseuse to come back.
My brother was in town visiting for his birthday and he said all he wanted was to get a massage. After much research in the Charlotte area, this place came highly recommended and we were not disappointed. My massage was excellent. If your bed isn't toasty warm enough be sure to speak up so you can get the most comfort as possible. We left making plans to come back the next time he's in town.