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| - This store is special. It's not huge but it is elegant and well curated. From furniture to decor items to clothes. The owners and buyers put great care into their selections. If you're like me, you might feel like you wouldn't mind living there. My review gives 4 stars, as opposed to 5 for two reasons - First, the staff is great once you get a dialogue going but can be a bit more reserved, when you walk in. But they are knowledgeable and wonderful so don't hesitate to shop there. I even think the staff may intend for customers to shop and browse at their own pace. The staff is certainly not pushy ( a huge plus for me) and if you need assistance or have questions, all you need to do is ask. I appreciate their not jumping all over you but others may misinterpret it as they aren't helpful. I have found them to be wonderfully balanced in their customer service.
Second, they have varying price points, including some gorgeous one of a kind and special antiques - mirrors, furniture, decor pieces. Obviously, those come at a higher price. So while I have been thrilled with my purchases and plan to continue being a devoted customer, some may find the prices high if they aren't expecting one of a kind treasures. As an informed consumer, I know that a french mirror, brought back from Europe is going to cost more than what you'd find in a chain decor store or more than a piece that didn't need to be crated and carefully freighted from Europe. Same with a stunning stone table. Those are the pieces that make a home super special, if you're lucky enough to be able to afford one. The Willows is a store where you can count on finding a special piece for gift or home.
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