We just checked in but I'm already missing the Hyatt. Rooms are smaller and I found two peices of dried bread on the floor by the bed. The rooms are not cleaned very well. Dusty! I appreciate they are beyond busy but when we pulled into the valet and opened the trunk to retrieve the luggage the person (in a suit so not a bellman) reached into the car and grabbed my purse to hang it on the rack. I grabbed it from him and said NO...I will hold onto that. There is always a delay to have luggage brought up to your room when the hotel is so busy. Why would he think I would want my purse hanging on the rack? The attendant arrived and the man in the suit said "good luck" and walked away. Really? I'm an issue when you grab my purse? The check in and bellman? who brought our luggage up were very courteous. The bellman was very pleasant and informed us about what is available in the area. I hope my stay gets better and I'll be happy to change initial review.