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| - Sadly, another case of bad service happened again! And all I really wanted to do was enjoy my Furry watching!
Furry what, you say? The annual Anthrocon aka Furry Convention that happens every June at the David L Lawrence Convention Center. People dress up, in costume....as animals. Enough said.
So to take in the primal action I had my sights set on a front row furry watching table near the window. We sat down and our server came around to ask for our drink order. We weren't sure what we wanted, so we said we needed a sec. After about 15 minutes we're looking around for him and he's nowhere to be found. Finally, he reappears and says he has a family emergency and someone else would be taking over. Fair enough.
So we order our meals from the new chick. I got the Coconut Chicken Salad which actually turned out to be decent! Nice and crisp coconut exterior and moist chicken inside. There was a good amount of chicken but I think I would have preferred a little more lettuce and veggies. I just felt as if the salad needed a touch more. But the most important part, the chicken, was great!
So we get ready to pay, there's 8 of us, and we're not allowed to get split checks because they want to include gratuity. I've worked as a waitress before, so I'm understanding on whatever they need to do. Obviously it does get a little confusing on both ends when you have 8 people paying at once with different cards and cash.
We set aside a $20 from someones payment inside the payment sleeve. She came back, exchanged payment from someone else, fiddled with the payment sleeve and left. Somehow, that $20 in the payment sleeve disappeared. We thought she must have accidentally put the $20 with her other tips, that's the only place it would have went because it wasn't on the floor. We checked multiple times. Only way it would have disappeared was when she was collecting money. Again, I know how it is collecting a billion different forms of payment, so these things easily happened.
In the end she told us she would just put in one of the orders as a "walk out," which was nice of her. But when we asked if she could add up all her checks for the day to see if she had the extra money, she wouldn't do it. It obviously worked out for us because we didn't have to pay extra and perhaps for her too because she's potentially got $20 extra bucks now!
PLUS, we had some prime furry watching action, so I can't complain too much!!
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