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| - The Tim Horton's at 603 Davenport Rd has been a location I visit quite frequently as it is conveniently located between my home and school. Being only a 30 second walk from College, I figured that it would be a fast, easy way to grab my usual Large Double Double and Everything Bagel Double Toasted with Herb and Garlic Cream Cheese (EBDTHGCC). Upon my first visit around 9:15 am on a Sunday, I had a very pleasant experience. Clean store, friendly staff, quick service. I was sure I had finally found a reliable, conveniently located Timmy's.
Sadly, I was mistaken. My next visit a few days later would form the first crack in the solid foundation that I had created with this establishment.
I walked in, and lined up. At the front of the line, a middle aged woman ordered a cup of chicken noodle soup. about 4 minutes later I got to the front of the line and placed my order. I noticed a large crowd of people waiting at the food pick up counter. I went over to join them. I noticed that the woman who had ordered her soup was still waiting. A few minutes passed and I began to wonder what was taking so long. I looked behind the counter at the food prep area and saw one woman with pink/purple hair furiously tearing around, filling orders. All the while yelling casually back and forth to coworkers, as if she thought she was working at a bar. Very loud, abrasive and unprofessional. When she would finish an order, she would race over to the counter, quickly blurt out the order and run away before anyone knew what she had said. I saw the woman ordered the soup looking confused. Any time anyone asked her to clarify what order it was she was very rude and didn't really answer. I get you have a lot going on, but like CHILL. Unpleasant experience, but ok, they were busy. maybe she was having a bad day. who knows.
Unfortunately I experienced the exact same thing several times after, even when the restaurant wasn't busy.
As for the food, the coffee is always fresh and done right. Never had a disappointing beverage from this location. The bagel however is often underdone. I know I like my bagels crispier than most, which is why I order them double toasted. Almost every time my bagel comes BARELY toasted at all.
To sum up, Ill keep going here, the food's not bad, I don't like that purple haired woman, she's loud, rude, offensive and bad at her job.
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