I have to agree with everyone else. There is something seriously wrong with this location. Maybe it's because they are stuck inhaling the remnants of burnt coffee next door at Starbucks, but they just suck! They always seem to be out of the bagels we want. When they actually do have the one I want, like last time, it was burnt on the bottom! Yuck! To make things worse, they are really cheap with the cream cheese or any other thing you choose to add to your bagel. Sometimes, they get really lazy and just put it on the side and make you do all the work! I really really really hate this location and we only go here as a last resort. FAIL!