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| - Most people who know of my travels to sin city, also know of my love for the Red Rock Casino (http://www.yelp.com/biz/red-rock-casino-resort-and-spa-las-vegas-2) and everything associated with it. Well, almost everything, except for Grand Cafe.
Like it's weaker sister location at the Green Valley Ranch (http://www.yelp.com/biz/green-valley-ranch-resort-and-spa-henderson-2), Grand Cafe is the lowest end of the dining totem pole. Yes, even lower than FatBurger and most other chains in the resort, because at the very least even they can consistently crank out tolerable food. Couple that with some other major service snafus and it's not hard to see this cafe is already on the downward spiral.
Since Grand Cafe is 24 hours, it's typically the source for room service food. If you're going to order for your room, you should save the trouble and try another casino dining establishment instead - your stomach and your wallet will thank you.
Service has always been lackluster at best. My many visits here both late night and early morning have been with wait staff who seem more apathetic than not. It might just be my bad luck but I've lost count from how many service related issues I've had with my food. Management needs to start hiring from the same pool of folks that are staffed in other establishments or the quality will continue to suffer.
And with regards to the quality of the food, something is almost always off. Breakfast foods have been bland and dry, salads have been uninspiring, even burgers and sandwiches were disappointing. Casual dining isn't supposed to be this hard. To offer any suggestions outside of getting a new kitchen and wait staff may prove to be too difficult. But they could certainly use the help.
One of these days if they cook an egg or even a proper burger, we can revisit the idea of trying Bland (not Grand) Cafe.
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