| rev:text
| - I spent a full year not ordering from Domino's because of the previous incident and review I wrote last year. I was trying to be optimistic in the new year this location would've gotten it's act together by now. Perhaps with new staff.
I ordered online a few days ago (on the 20th of Feb). Used an online coupon. Medium pizza, pepperoni, mushrooms. I keep it simple. Pizza arrived nearly an hour later. Mind you my Domino's is literally around the corner from me a 4 minute drive away. The delivery driver's pin fell apart when he went to hand it to me. I went inside my home, grabbed a pin, signed the receipt and actually gave him my pin. No real appreciation from the delivery driver. Almost asked for it back.
Got back inside since it was freezing outside, sat down, opened the pizza, and noticed it was missing the mushrooms. Naturally, I called up and asked for the manager. Was connected to a woman who said she would credit my account. No real apology or accountability given of course. Almost as if, I'm bothering her for calling about my order not being correct.
Fast forward to tonight 4 days later. I figured, meh, I'll use up that credit now. I called up and a guy answers the phone with, "hello?". Seeing that I called the number from the e-mail I received from my order the first time I knew I had the right number and proceeded to tell him, "I have a credit on my account from a mishap a few days ago and would like to use it tonight please". His response was, "uhhh like, wut, you wanna credit your account?" I kid you not. So, I repeat myself with a little more bass in my voice. He puts me on hold. A few moments later, I'm connected with what sounds EXACTLY like the same woman I talked to a few days ago. Again, I mention that I want to use my credit. Her response? "I don't see any credits on your account". After asking her how that could even be possible since I was almost positive it was her I spoke to, her response was, "It wasn't me. We have a lot of girl's that work here." So, there's a lot of girls that are Managers with the ability to credit accounts at this tiny location? Or, are you not a manager to begin with and are just telling customers whatever they want to hear to get them off the phone? Eventually, she offers me a large pizza, but at this point I don't even want it. At this point, I'm appalled since this isn't my first rodeo with this clown show Domino's.
After some back and forth and me threatening to send off a complaint directly to Domino's Corp and her response being, "whatever, go ahead", I've come to a realization. This Domino's hires some of the most horrible, classless, shameful, unprofessional, and irresponsible human beings in town. I advise anyone who reads this that values their sanity, moreover their hard earned money, to eat someplace else. This place is a joke!
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