I've stayed here a number of times the staff is awesome always helpful they have the best front desk everyone is always friendly and try to make your stay as pleasant as possible. The airlines uses this hotel for their crews that's a statement in itself. The hotel is always clean well kept even though it's getting a little older and I'm sure it is going to be due for renovations at some point like most Holiday Inn properties but the rates are great and close to the airport, shopping, dinning. Best in area!