The store is clean, staff friendly and always have the items in stock. Most items are generally a little more than Frys. Safeway does have some nice sales and coupon that comes in the weekly flier.
Why such an average score then? Living just down the street, I'm here often for milk, bread etc and always deal with a slow express lane and only 1 or 2 check stands open with long lines. I went to the store last night to grab some fresh bread for dinner. I was back in 25 minutes and I live a little over 1 mile each way.