Sending a large envelope to my daughter in Texas, she's in the Air Force and I wanted to overnight it. The cost $58, so okay not a problem. The gentleman at the counter said she would receive it late Saturday night, it was 10am on Friday morning so perfect. Tuesday morning the following week, my daughter finally receives the envelope I paid $58 to send. I call the store no we're sorry, I can't get a refund, no in store credit just a big fat "I can't help you, there was no guarantee." Like why was I charged $58 to send an envelope overnight? I didn't pay for overnight so she could get it 5days later! Never using this place again.