I celebrated my 30th birthday at El Caballito and it was terrible. I've been there a few times, service always left a lot to be desired and food was just ok, but I'd won a free birthday cake so I thought why not have my bday dinner there?
Nobody ate the cake. I have no idea what the flavours were supposed to be. The cake part itself was like a stale bagel and the icing was literally butter. No one ate it. It even smelled stale. I know it was free, so what should I expect? But I actually expected something edible. It was a real shame.
Then the service. It was sporadic but the worst part was when the bill came. They refused to help my group divide the bill and then tried to tell the last person (my sweet sister) that she owed $60. She had two tacos and a coke. He insisted she owed 60 so my smart friend asked him to please print a receipt that calculated all the payments so far. When he finally did, there was $25 dollars left. He said he didn't say 60. It was so embarrassing and I felt so guilty of putting my friends through that debacle of dividing the bill. And then it got worse.
As we were leaving the waiter took one of my friends aside to tell her he needed a bigger tip and was that going to come from her.
I was so upset my friends were treated like that for coming out to my birthday party.
I have two months left of free guac left from my prize...I'm not even going back for that. Just terrible.