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  • I typically don't go through the trouble of writing a review however wanted to share the worst customer experience from this place. I called up one day to get an order for pickup and the owner picked up and asked how many sandwiches I would like. I said one for pickup. His response was rude / abrupt, don't bother me with these little orders, come in and i will make the sandwich for you, then hung up. I was stunned at the tone and definitely was not giving him my business. On my way to the next restaurant, I had to pass by his store and I stopped by to let him know I was the one he hung up on and advised him he should have better phone manners and be more polite when answering phone calls. I have no idea what he's going on at the restaurant or how his business is run. He pretty much took exception and picked up where he left off. I wasn't even rude to him or raising my voice. This basically took place 5 minutes after he had hung up as I don't live far and there was nobody in his store. He told me that he makes a quality product but does not offer any sort of white glove service for a deli. I would understand where he was coming from if store was busy but it wasn't. If it was so busy, why pick up the phone and answer like a jackass. I'm sorry, but for a mom and pop shop, I wish him all the best but will not be giving him any business nor will I even consider giving an opportunity to redeem himself. If I could give him zero stars I would.
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