I give a 4 for service. Very nice people working there. Attentive to customers. Offered me a beverage and soup on the house while I waited. The food was definitely a 3. I ordered spicy but it wasn't. I ordered Thai food but it wasn't. They offer Thai but it's certainly not their specialty. Add some oyster sauce and Thai chilis...I was able to revive it at home. They had several regulars come in while I sat there. They could use a better location but the inside was nice.