I really hate giving bad reviews, but this experience was anything but good. My car was getting up there in miles and I wanted to trade in for a newer car. The salesman was alright. It was the finance manager that blew my mind. I seriously have never met someone so incredibly rude and pushy in my life. Yes, I get that an extended warranty is good to have, but if you can't afford it, you can't afford it. I told him over and over that it wasn't affordable for me and he kept lowering the price of it for me, still wasn't below what I wanted, so I still said no. He made me feel like the biggest loser for not purchasing the warranty. When I told him I didn't want the warranty, he just looked at me like I was a complete moron. All I wanted to do was leave and not purchase the car. This is the third car I have purchased on my own, and NEVER has anyone pushed a warranty on me like he did. He pissed me off so bad that I felt BAD about driving away in a nice car. I really thought hard about taking it back within the 3 days that you can, just because of the treatment I received from him. I will not be recommending this place to anyone and I'll be taking my car to Findlay Volkswagen for any future maintenance.