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  • The restaurant staff was great. Friendly and thoughtful with great customer service. That being said, I wouldn't recommend this hotel. We had called the local number in advance to ask for specific accommodations for my multiple chemical sensitivities. The front desk , without telling us, forwarded the call on to the national reservation desk where we asked for fabric softener free sheets and towels. The reservationist said, yes, we can do this, but there's no guarantee!" The reservation was taken. Then when we arrived, there was no record of the accommodation request. We+ asked the manager to check with housekeeping to see if the could accommodate my needs despite the fact that they had no record in advance. When he contacted housekeeping, their response was they wouldn't say one way or the other whether they used fabric softeners or even if they could change out the sheets.! This lack of accommodation, especially with the mushy responses, is a violation of the Americans with Disabilities Act!
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