TERRIBLE customer service! Warning! Stay away!!! We scheduled an install to switch over from Cox for internet and they set a date for a Saturday from 8am to noon. At 11:00 am we got nervous and called in asking if they were still coming. They told us they don't install on Saturdays and can't switch from other carriers on those days so we would have to take time off work during the week to re schedule. We told them no thanks! We are staying with Cox! ZERO respect or customer service from this horrible company! Go with Cox!