WOW. You would think a place that sells mediocre food would know they need to make up for it with great service. Or in this case ANY service at all. and no it wasn't just my waitress, this was a group effort. My waitress fell off the face of the earth, and I just needed one of the other waitresses to go tell her I needed her. But THEY ALL - ALL OF THEM - turned their heads and opened that patio door and walked away.More than once for some of them. group effort. When I finally caught a waitress's direct look - I told her I wanted my check. instead of being there for the whole football game. Now I gotta go find another place to watch football and smoke. Not an easy task in Charlotte - a patio with TVs that lets you smoke. SO THAT tells you how bad its here - I am going to give up this near by find because the service was that bad. Sit at the bar is my advice for you that dont need the patio...........