Terrible service and dishonest pricing. I got a cut and a perm. Cut was efficient but that's the only good thing that came out of this 4 hour ordeal.
Issues:
They ran out of hot water- washed my hair in COLD water. Even the person who washed my hair laughed in embarrassment.
Pricing- I had messaged fellow yelpers for a quote to make sure I won't be overcharged. I also messaged the owner Hannah prior to get a range. I got $180. When I was halfway through my perm- she claimed that I NEED this treatment and started applying to my hair. I was cautious of sketchy practices at some salons so I asked right away how much it would cost. She said it's already in my hair and that it was $100 but she'll do me a favour and discount it for $80.
I then asked her how much it cost me in total. Keep in mind I had a set budget and this was my treat for my birthday. It ended up being $300.
The salon was empty and there were 6 of her staff, all sitting and staring at me. They kept talking in another language whilst making me extremely uncomfortable as Hannah intimidated me. She kept saying she's already giving me a discount at $300, while it normally cost more. I said she quoted me $180 and she dismissed it and said the treatment is already in my hair.
I will never go back and do NOT recommend this salon for their dishonest practice. Very sketchy and not a way to run business- not to mention the cold water!
Edit- I forgot to add they shooed me out the salon with wet hair... Lol