My experience at this Sephora was terrible. I went to this Sephora because I was near by.
I had originally bought the foundation online during the VIB sale. Before I bought it online, I went to the store to get my correct foundation color. They used the Color IQ on my me, and said 'x' is my color. When I bought it online and tried it on, it was two shades darker than my skin tone.
So I went to Sephora to return the foundation and pick up the correct color. As I came in, I was greeted and I went to the section I needed to. As I got there I was trying to ask one of the girls to help me out to find my correct shade. The girl I was able to get was so rude and impatient. She just kept saying this color is good when it wasn't.
Eventually I found the shade I was looking for. As I made my way to the register. I was told my the girl that was helping me that they would be able to honor the discount I received because it had only been a week. As it was my turn to cash out, I told the girl at the register what I was told. She basically told me that the girls on the floor don't know anything and that she won't be able to honor the discount.
So I told her to let me speak to the manager, she basically told me the manager said the same thing. When she didn't even ask the manager or even make the effort to help me out. At this point I just returned my foundation and left.
Such a horrible experience!!