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  • i usually like coming to this location. It was the closest one to me. I made a phone call here tonight and asked the guy on the other side how their Price Matching worked because I'm canvassing the store for a new digital camera. This is the convo: Best Buy guy: "we price match everything, just bring the ad in and we'll do it." Me: "Do you guys price match the Dell store?" BBG: "yeah we do that as long as we have the same product in stock." Me: "Cool. Thanks" I get there, I went to the camera section located in front of the entrance door. I showed the guy who was in charge of that department the ad i printed out and he said "we don't price match online stores because they have a different overhead..." To me doesn't make sense, but whatever. I didn't want to cause a fuss about it since I already had a frustrating conversation with another Best Buy associate at a different location (Signal Butte & Baseline). So I left and headed for Best Buy #3 - San Tan. Managers should train their staff about price matching... especially nowadays people are trying to save a buck. That store just lost my business.
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