i usually like coming to this location. It was the closest one to me.
I made a phone call here tonight and asked the guy on the other side how their Price Matching worked because I'm canvassing the store for a new digital camera.
This is the convo:
Best Buy guy: "we price match everything, just bring the ad in and we'll do it."
Me: "Do you guys price match the Dell store?"
BBG: "yeah we do that as long as we have the same product in stock."
Me: "Cool. Thanks"
I get there, I went to the camera section located in front of the entrance door. I showed the guy who was in charge of that department the ad i printed out and he said "we don't price match online stores because they have a different overhead..." To me doesn't make sense, but whatever. I didn't want to cause a fuss about it since I already had a frustrating conversation with another Best Buy associate at a different location (Signal Butte & Baseline). So I left and headed for Best Buy #3 - San Tan.
Managers should train their staff about price matching... especially nowadays people are trying to save a buck. That store just lost my business.