I took my dog here several times and was less than impressed. The quality of the haircuts are nothing great but nothing worth giving a bad review over. My bad review comes from the man who is always at the front desk. He is seriously so rude and has no idea how to use a credit card machine! At first I thought he was just having a bad day and didn't think anything of it but it was not a one time thing. I recently called to schedule an appointment for my dog and when I asked if it was possible to get in this weekend, he just laughed and said "Not a chance!". Ok, I get that it's last minute but there have been several times where I have called and they got me in the same day so I don't know what was so hilarious about the possibility of there being an opening.
Anyway, that was the last straw for me. I think I'll be giving my money to a business who conducts themselves with a little more professionalism, doesn't laugh at customers and doesn't take 10 minutes to swipe my card.