Renting a car is sometimes the most stressful thing you can do while traveling for business or pleasure. I've had some real nightmare situations from being charged for a nick in the glass that I missed writing down while checking out a car to being charged $300 for being an hour late - the total rental was only $150!
I typically try to go with the car companies that give the lowest prices, but decided not to do that this time while renting a car. I've not had good experiences with the lower end car rental companies, so wanted to go a different route and use a car rental company that might not be the least expensive but that has a better reputation.
Wow, what a difference. I had the absolute BEST experience renting from Enterprise. The staff was EXTREMELY helpful. I was able to check out easily and quickly - no high pressure "pay for gas in advance and get all of these ad-ons and buy our insurance" spiel. So refreshing! When I returned the car, I was treated so kindly - that I kept waiting for something bad to happen, like it usually does.
Nope, smooth return and I left with a smile. I will absolutely rent from this company again, specifically this location. After years of renting cars for business and pleasure, I have decided it is WELL WORTH the extra $10 daily rate to not have to deal with horrible customer service, long sales pitches to get a few extra bucks out of you and disaster returns with extra charges.
Thank you, Enterprise for a great experience and for such an awesome team you have at this location!