It's a Starbucks so you can expect the usual. Counter person was pleasant - took the order, write my simple first name on cup. Started working - free, good wifi - and after a few minutes when I didn't hear my name called I walked up to the counter. There was a cup there but I did not see a name on it. I asked the two baristas if it was a medium latte. They said they thought it was for chad. My name is john. No one else moves to grab the cup. I asked if it was a medium latte. No answer. I asked if any of the cups about to be filled had the name john on them. No answer. Got one brief stare and then they went on about their business. I counted to ten, trying to take up all the space at the counter. They knew I was there. Took a deep breath and asked if anyone was going to help me. The gent, surly as heck, loudly states that he is making me a latte. Unfortunately my ability to read minds want working this morning so I had no idea. I decided to take the high road and just smiled. When he handed me my coffee he made it a point to loudly call out what it was and wish me a great day, which is slang for FU. I wished him a BETTER day, which is slang for right back at ya. Nice job at stating my day with unnecessary confrontation Starbucks. I watched for a few minutes as I worked. Cashiers seemed nice. Baristas surly. Need to train your people Starbucks Sun Prairie location. Knew I should not have gone to a big box coffee place. Shame, shame on me...