Wow customer service re invented. I have nothing but good things to say about these guys. I called Gentry pool repair in a panic. I have family in town from out of state and I've been bragging about my pool all year and telling them they need to come down for new years. So there we were with 15 family members wanting to escape the snow and swim in AZ and the pool heater gave out. I had heard about Gentry Pool repair from a friend who had nothing but great things to say so I gave them a call. They had already been booked for the day but when I explained my situation they moved appointments around to accommodate me and had my heater up and running within an hour. INCREDIBLE. It's nice to call a company that still cares about people and not just about money! The rate was generous and I am one happy customer.