The 2 stars is mainly for the service. They were extremely slow! I have visited other Chipotle locations and even when there's a line, they are fast and friendly. When I finally got to the register, the girl at the register had to ask me 3 times what I ordered and even though I told her 4 times that I wanted a large drink, she kept handing me the small drink. Maybe it was because she was more concerned with a co-worker (who had either just gotten off of work or was on break) telling her a story about a friend of his who was having a baby. It was pretty ridiculous considering the growing line of customers behind me.
The food as usual is delicious! Can never go wrong with a chicken burrito bowl! However, the guy who was taking the order was in a huge hurry (there was a long line as usual during lunch) and put less than 1/2 the amount of rice and beans than what is usually put into the bowl. I had to ask for a little more of each. When I asked for extra lettuce, the girl putting it on gave me a look like "Really?" and begrudgingly gave me extra lettuce.
I think I will be heading east to the Chipotle in Avondale next time. I've never had a problem at that location.
P.S. Parking is not the greatest here!