HE ANSWERED HIS PHONE, IT WAS GREAT NO VOICE MESSAGING! We were in need of multiple items requiring a notary this evening. Richard was more than willing to meet us at whatever location we chose. He arrived punctually at our meeting spot of choice. It was after the sun had set; even coming prepared with a headlamp, as we were outside. He was thorough in letting my MIL and my husband know where the forms needed to be completed prior to his notarizing. Richard was very easy to talk with and knowledgeable. We made a great choice in choosing him for our notary services. Thanks again, Richard!