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| - This is a major dealership in the Scottsdale area -- and one would think they would have their act together. But when I came over to see and test drive a certain car last month, it took them almost an hour to find it! The salesman was not given any help or schemata by his sales manager, and we literally drove around in the dark, through various lots to try to find the car, which I could not drive b/c it was blocked in. I asked the salesman to contact me the next day -- he did not. Instead, he set up a test drive appointment for 9 pm on a Friday night (not exaggerating), but he did not call or text me.
Also, I had come PREPARED with a cashier's check from my bank for a reasonable offer on the car ($130 lower than asking price). The sales person had no authority to make a deal, and said he had to talk to his sales manager. Also, the car was not like it looked in pictures (red 2001 Beetle). The front grill was hanging off, broken, and held on with twisty ties! The interior was filthy, and the gear shift box was broken and exposed. The engine light went on when started. Over all, it was a wreck, yet they made it look all perfect in their photos.
When I came back the next-next day (Saturday), they still did not have the car available, because they "could not find the keys to the other car that was blocking it"! I would NEVER buy a car from such a poorly run dealership. What a joke. Avoid Mark Kia at all costs! P.S. They keep emailing me like, "are you still interested in buying the VW Beetle?" Apparently they also lack common sense as well as business acumen.
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