The staff was super friendly and we loved our vet!! We have an American Bulldog who has had allergies, ear infections, and skin problems since she was a pup. We've been in and out of vets and no one could ever solve the problem... the vet we had took about a 1/2 an hour to talk with us and find a solution (not the usual experience at other vets) and she had extensive training in dermatology for dogs. We will be back and our dog is very happy, thanks to VCA!