I had used Economy Garage Door approx. 4 years ago when I had my home warranty and they were amazing! I called April 21st at approx 8:45pm and Steve had answered the phone, he took my information down and said they would call in the morning. When I hung up the phone, I thought "Wow, what garage door company answers that late!" Kenny called me first thing in the morning and we scheduled for that day. He showed up a few minutes early, which in my opinion is fantastic customer service! He was very pleasant and friendly, had a company shirt on and I was able to see the company truck. (made me feel safe). Kenny took the time to explain what he was going to do while looking me in the eye. He fixed my door rather quickly and did some sprucing up with oil and WD-40. I'm so impressed again by everyone I had contact with, they are the only garage door company I will use! Thanks Guys!