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| - I have plenty to say about my recent experiences at Lifetime Auto. My family member recommended this place after always having wonderful experiences with Mark. I see that Ben S. said that he left and I didn't realize he must have been the gem of this place.
I went anyways back in October because my car wasn't driving well and just sounded "off." They ended up doing a ton of work on my Mazda. They said they fixed my front and rear break roaders, front rear break pads, a tire, oil change, and a four wheel alignment. The total was $900 and since I hadn't had much difficulty with my car in the past, I went ahead and paid them to fix everything.
After they "fixed" everything, I felt like my car was off again. Something wasn't quite right. I don't drive my car everyday (I walk to work) so it didn't bother me much. Looking back, I should have brought the car back immediately but instead I kept driving it. In December, I was having trouble with one of my tires so I took it to a Firestone Tire place near DC (I was traveling). It turns out that Lifetime Auto put on the WRONG tire which was making my car feel weird. I called them, and thankfully they were pretty easy going (the one positive in this review). They ended up offering me a free tire or credit at their store.
Fine... people make mistakes, right?
Then, early in February, I realized my car felt "off" again. I brought it to Lifetime Auto where they recommended I change the Serpentine belt and get new front left wheel bearings and hub. I They quoted me about $650 for the wheel bearings and hub alone. The Serpentine belt was $185 (and I used some of my tire credit). I got a new Serpentine belt (because I thought it was important).
I just kept getting a weird feeling about them so I talked to some other family members who recommended Ed's Auto in Wilkinsburg, PA. They kept saying how honest he was. I went to Ed and he diagnosed my car troubles as the front RIGHT wheel bearing. Here's all that he did on my car:
Front right wheel bearing
A new tire
Some light bulbs that needed to be replaced
PA State inspection
Guess how much I paid?
$350
Guess how much the right wheel bearing was (from the dealer?): $65.
I suspect that Lifetime Auto would have made me pay $700-$800 and I'm kicking myself for giving them the business back in October.
Do not go to Lifetime Auto... they are thieves.
Go to Ed's Auto in Wilkinsburg
705 South Trenton Avenue
Wilkinsburg, PA 15221
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