The experience was a bit rocky. It was nice to see the place so busy on a late Wednesday night however, it seemed to me no one was communicating. When we arrived, they told me it would be 10 minute wait. We waited more like 20 minutes before getting seated which is ok but we had asked for a booth and they tried to seat us at a round set for 6 when there was two of us in the party. Directly across from the table was a dirty booth.
After being sat, 10 minutes go by with no sign of service. When we did finally get someone to the table, he dropped of bread and left without one word. We watched server after server walk by without anyone coming over. A table that sat down after us (across from us) got service well before us. It had to be at least 15 minutes until our waiter arrived. Once he got there, he apologized for the wait. It was smooth sailing from there.
For a chain restaurant, the food was good. The Harvest Salad had great flavors however, needed more cheese.
I think I will sit at the bar next time. May be the service there will be better.