Hello Linda,
I wanted to reach out to you to let you know how grateful I am for Phoenix Veterinary Clinic. I had a very sick doggie "Taylor" and came into your facility to put him sleep several weeks ago due to his diagnosis of cancer. Much to my surprise I met with the most AMAZING Veterinarian "Dr. Rich". Within just a few minutes of talking with me "Dr. Rich" asked me if it would be ok for him to check "Taylor" based on the information I gave him to a few questions. I agreed. Long story short he came back in the room with and advised me that he thought the diagnosis was different. He felt "Taylor" had an infection that wasn't treated. I can't remember the exact words, he recommended I come back into the office the following Tuesday to see one of your surgeons which I did.
After all of this my doggies started to get better. The infection went away, his bum still isn't perfect but he is here, alive, happy, eating well and playing! So with gratitude I wanted to reach out to you to let you know you have a "GEM" in "Dr. Rich". I would recommend him without question to anyone that has a sick doggie or animal of any kind really. I believe he has a very special "Gift" and it's for listening to the owner of a pet then making his diagnosis based on that and the animal. He is one of the most "gentle" people I have ever met.
In additional all of the ladies I met during my first, second and third visit were simply delightful. They even remembered "Taylor" which was truly amazing to me with all the animals that come in and out of your office.
This letter is simply to share with you the AMAZING TEAM you have in place. They CARE, they LISTEN, they LOVE ANIMALS and most of all in a stressful situation they take the TIME with each patient because they understand our pets are our FAMILY.
Thank you ALL from the bottom of my HEART for being there and CARING!
RUTH LEIGHTON