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  • I normally shop Walmart or Target but during my daughters preschool dinner I was told that Smiths makes turkeys and cuts them for you. The one delivered to her school had been cut and deboned and I felt it would be a better for my family. Well upon calling they told me they don't cut or platter turkeys. Fine. Maybe the school was an exception. So I have my husband call and place an order. He calls at 8:34am and speaks with a boy named Jon. He's advised of the different types of turkeys and their pricing. Jon then tells him it's best we order in person. So I go into Smiths and ask for a turkey order for Thanksgiving and was told but some random chick in the deli that they were all out. When I explained my husband had just talked to a Jon 30 mins prior she told me I had been mistaken because he was the department manager and he knew they were all sold out. When Jon arrived to the counter he yelled at me that he didn't speak with my husband because he was in the back prepping orders for the past 6 hours. When I asked, "then how did my husband get your name then?" his reply was, "I don't know. Your husband is dumb because he didn't talk to me." So I had my husband go up there. He tried to speak with the store manager who blew him off. The store manager told my husband that him and Jon had been friends for years and Jon wouldn't say anything like that. Obviously they're really good friends. In the end the manager must have known my husband was telling the truth because he spoke with Jon and had him make us a turkey they "supposedly" were all out of and at a discount. Getting the turkey still doesn't fix how we were treated and called names. We won't be back.
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