I came here with my brother because my eight-year-old nephew likes this chain.
The pros? The lunch special is actually pretty cheap. I had penne with sausage and the "Italian poutine" for $10.
The cons? Well, the food has never been great at this chain and it's, for the most part, quite overpriced. And it's not very good pasta, which is what the menu is based around. The "poutine" was just a mess of fires, mozzarella and pasta sauce -- disgusting.
Despite not liking the chain, this location gets two stars because the service was decent and the location is very good.