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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I called for a leaky master tub, and to begin Freddy was a no show the morning of our appointment. I called and was told they had me in for the next day which was untrue as I had text to prove it. However, Mistakes happen no biggie and I said ok and he showed up the next morning. I show Freddy the master tub leak which was a real slow dripping leak. He worked for a couple hours but was unable to get the hot and cold cartridges out because of the calcium deposit. During the time of trying to pull and twist these out they would not come loose but it seemed to stop the leak. I was hesitant to leave it like that but Freddy said it should be fine. I then had him go ahead and replace 2 shower cartrides while he was here. All was finished, and we agreed to $360. $150 for one cartridge and $110 for the 2nd cartridge as a small discount to give a good review on yelp. And that left $100 paid for the master faucet leak. Well 1 week goes by and after using the master tub a couple times the leak comes back and is worse. Bad enough to have to shut off the water outside so the water doesnt run. I text Freddy to ask him to come back and no response for a couple days. Then I get a text saying he is out of town as it was the week after Christmas. He said he is out of town for a week. This is a bummer but I understood and dealt with turning off and on the water outside for a week. Then of course I had to hunt Freddy down again well after the week via text and ask him to come back. So then I get a response saying he doesnt remember this job and I proceeded to call and describe the entire job to him and even texted pictures. He then remembered the job and said it would be $200 to fix the leak. This is where there became a major issue. I then simply ask for the $100 or some portion already paid to fix the leak be applied to the $200 charge. I then get a response in caps and several exclamation points describing him doing more work then he actually did and that I was already given a big discount. So basically he did not care at all that the leak was never fixed and was not going to help unless I paid at least $200 more. I felt this was unfair after the problem was never fixed in the first place and I had been spending 2 weeks turning on and off the water outside. I did not respond to his nasty text and was soooo glad I waited a bit till the job proved to be resolved before I posted to yelp. I think this whole experience was extremely unprofessional. Fellow yelpers keep in mind that businesses pay yelp to have all the best reviews show at the top of the business page.
http://www.openvoc.eu/poi#coolReviews
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