I love 1 800 got junk!! We have used them four times and twice now I've been able to call and have them show up the same day.
It is kind of expensive, $165 for 20 minutes of throwing stuff in the truck the last time I called. So as a home owner, yes maybe take the time to get rid of the stuff yourself.
If someone else has to do it for you and they are not family it's gonna cost money. But for apartments this is a phenomenal service. I do agree they don't broom sweep. Think more anything the size of your toaster or bigger they will take.