My experience was a bit different, last august, I was staying at a local motel, called Jojos n ordered chicken parm, it came with soup n salad n bread. But NO UTENSILS! When I called the restaurant to tell them n maybe have them bring me some, I tipped driver $5, but alas No! The man who answered the phone said I should have asked for utensils, I said I'm at a motel, hmmm May I speak to the manager please? I'm the owner! He told me and hung up the phone! He was short and curt and rude and very proud of it! Maybe an anomaly? You decide for yourself...