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  • First off this is mainly directed towards there service department. My girlfriend purchased her new 2014 Nissan Juke at the autonation on the i10 back in February because the autonation in Gilbert couldn't/wouldn't give her the deal they had offer. Which is weird considering they are autonation and owned by each other? So we drove an extra 15 minutes for her to save a couple thousand which is fine. So my girlfriend had taken her juke in for a oil change and tire rotation on a Friday around 1:30pm. When I get home to check her car after work, the oil level was way past the full marker, secondly all four rims again are scratched terribly from the tech just jamming the lug nuts on and allowing the socket to rest on the holes. Causing deep scratches on all four wheels again this is the second time they have done this to her wheels but what pissed me off was they over filled the oil. I called that Friday evening after I had checked, even tho I knew the place was closed I left a message expecting a call first thing Saturday morning. No one calls and by Monday I called again to talk to my service adviser and she said she would call me back when "Bo" the service manager let's her know what to do. Monday after noon I get a call back letting me know that "Bo" the service manager had said there is no way I can prove they had overfilled the oil since the car was out of there shop since Friday and that they will contact me about the repairs for the wheels. Excuse me but why would anyone over fill there oil on purpose? Overall "Bo" just wanted to blame us and didn't want to rectify the problems his techs had done. I strongly advise anyone to go else where. Even if you have a oil package thru autonation you can take it to other autonations. I.e if you own a Nissan you can still go to a Honda autonation for maintenance
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