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  • My experience was SO sub-standard. I paid $450 for 2 hours of training and that was IT! The trainer, Randy Robinson, said he was giving me a $50 discount off the original $500 fee because I lived "close to" him and it would be easier to get here. He never called to see how we were doing. There was no follow up whatsoever on his part. When I called well after the 60 days of supposed contract/support, he said he would come for another $75. He certainly wasn't worth the original $225/hour of the original training and I was not going to pay additional for more of the same. NONE of the proscribed methods worked on my wheaten/poodle mix who has a congenital disease (liver shunt) and is impervious to correction...or praise. Randy's suggestion of saying, "BAH" may as well have been "good boy." I feel I overpaid significantly for the limited and useless service I received. Bear in mind, dear reader, that each franchise is individually owned and Michelle Willey may be superlative. I would certainly not recommend Mr. Robinson's franchise.
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