In my head I wanted to just yell at the person who placed my order as I was nearly greeting hangry in the eyes, but then I realized I made the mistake of not fully reading the menu. I ordered the Kale smoothie and specified I can not have pineapple juice what I should have requested was a substitute for the pineapple juice. I also asked for a side of veggies only if the veggies were fresh NOT frozen and I needed to stress I WANTED them RAW! The person behind the registered gave me a side eye yet still politely put in my request. I turned to my son to ask if I had made myself clear as to how I wanted my food cause another side eye was given yet still the young lady maintained herself and kindly asked if I would like anything else. Long story short, my smoothie was about to be made with pineapple juice BUT the manager did NOT hesitate to intercept the order and immediately came to my rescue by offering/suggesting almond milk as a substitute for the pineapple juice. Not only did the manager complete my order but took time to engage in a brief conversation assuring my smoothie was made to my satisfaction. I wish I could recall their names because they went above and beyond not only to show their quality in service but also to help satisfy my hangry. Oh and yes my side of veggies were tasty.