We rented our apartment sight-unseen as we were coming from Alaska. It felt risky, but once we arrived my mind was put at ease. The grounds are very well kept and irrigated daily to allow for lots of greenery. There are plenty of trees to provide shade. Walkways are kept clear of debris. I occasionally see animal excrement, but that is due to irresponsible pet owners. Pools are kept clean and well maintained. We had an issue with the pool locks not working, but it was addressed within half an hour of me telling management about it.
We've had two maintenance issues. One with our garbage disposal was addressed within 48 hours - within the time frame they said. The other was our deadbolt stopped working on the key side. This was addressed within two hours. Both maintenance guys were friendly and competent.
Our unit does have outdated appliances excepting the refrigerator, but you can request a unit with newer ones. The apt was clean and had no bad smells when we moved in.
There is an additional charge for covered parking, BUT this is clearly stated online AND in the lease agreement. It's not a hidden fee. We are having to cut our lease short by 6 months because we are moving again and there is quite a bit of expense in that, but again, it is clearly stated in the lease agreement.
Management has been really helpful with everything. The office is open every day of the week so it's easy to get an issue addressed.
We only rarely hear our neighbors and it's never anything out of the ordinary. The one thing of concern is that several residents seem to have cats that they let roam free on the grounds. No doubt they're leaving excrement around and they could also be hit by cars in the complex.