Same as many other reviewers I was at first hesitant to go to this place after they had forced 7 Grams out of business. Finally today I stopped by and I have to say others are right. The display is full of unreadable signs as if you're in a touristy place and they are pushing things out to you. But that aside they just screwed up my order. I asked for a low fat no foam latte in a mug and I got a regular milk latte with foam in a to go cup that I wanted to avoid. The lady offered to pure my coffee in a mug but my issue was trying to avoid creating extra waste. The barista also wastes a lot of milk.