Such excellent work. The carpets are soft, my dog is happy. The tile is clean, and I feel way more Zen. Justin has the ability to know what's just enough. He doesn't over do work and leaves items back to the most original state possible without gimmicks. Hot water extraction is truly the way to clean and you can truly feel a difference after you walk. It's like the closest thing to brand new carpet and I'm never using anyone else. Thank you Elite! I feel elite, bright and happy!