The flowers I received today are pretty. Nothing spectacular, but fresh and arranged nicely. What I really want to talk about is their delivery. Their driver Bryan attempted delivery, and I want home, so he left me a voicemail to call him back. When I was on my way home I called, and he answered promptly, telling me he would deliver my flowers in a half hour. Right on time he called to say he was here, and I walked out to the gate to meet him, not knowing there were two bouquets for me. I didn't think I could carry them, but Bryan graciously offered to carry them for me. He is a top notch customer representative for this business. And any company who will hire and retain a person with such excellent customer skills is ok in my book. Thank you again Bryan.