I don't know why my friend comes here! It's the worse clinic I have experienced being at in ages! She waited until the very last patient was called bc it appeared that everyone was severe in need so she was taken last to treat an infected boil that was causing her fever and chills. At UMC PRIMARY CARE that's not important enough. I would never patronize this facility when there are so many better options to choose from. Maybe this experience will change her mind. I won't drive her here. If I'm driving I'll ensure she doesn't return. A hospital is faster and humane. The front desk personal mock what you say instead of caring to resolve the issue. when asked if anyone was utilizing the restroom and she was told if it's locked it's occupied. She waited about 15 mins to ask again about the restroom bc no one exited. It was more of a concern that my friend complained about the restroom wait, then the possibility that a patient may need to be attended to inside the locked bathroom! You see where their profession rests. It's all about control. They made her wait 3 hours to be called to see a Dr. Who knows how long b4 she is done. Im waiting for her in the car. I dispise this place. I grade it a 5 minus stars! -5s!