Just moved here recently from the Pac NW where bike shops are a dime a dozen and steep in bike culture. Unfortunately, Its rare to find good customer service at most of these bike stores based on my experience, let alone here in Vegas. After several visits to half dozen bike shops in my area, I find Vegas Bike Store to be an oddity in that they actually care about the customer, a concept lost on many of its competitors. Excellent line of mid to high end products and a friendly knowledgable staff! What else could you ask for? Tim and crew went over all my options and helped me settle into this new city with their great care and understanding of all my cycling needs. These guys rock!